Privacy and data processing policy

 In our services we hold information about you as a client out of legitimate interest as defined under the General Data Protection Regulations Act. For this reason, the present privacy policy is designed to demonstrate to you how we use your personal information that we will collect about you while you are using our services. Additionally, it illustrates to you what your rights are, and what our responsibilities are in the way we shall be handling your personal information in accordance with the General Data Protection Regulations.  

What information do I collect about you?

The information we collect will cover basic demographic data, such as address, date of birth, etc.  We will further collect information about your psychological and physical health and the health care providers you are already working with our who may hold clinical responsibility.  As part of psychological assessments, we will collect data concerning family and social relationships and any other relevant information that may relate to your psychological well-being. At times we may ask you to voluntarily complete standardised questionnaires which will also constitute personal data. Some of the information we will collect may constitute “Special Category Data” under the GDPR, which includes sexual behaviour and sexual orientation because we are providing psychological assessment or treatment to you.

How will the information about you be used?

In order to provide psychological assessment and treatment we have to collect information about you, which shall be deemed confidential.  This information may be discussed anonymously with other relevant clinicians for the purpose of supervision and adherence to duty of care. 

Communication with third parties

We exclusively share information only with third parties that have been nominated by you.  These may include GP’s, psychiatrists, medical referrers and your medical insurers. We will obtain your consent to share information unless in situations where we will have to communicate with third parties to protect you or another.  This is something that is required by our professional regulators. Where we liaise with third parties, we will only do so in a way whereby the information being shared is relevant and necessary for the protection of you or someone else. As any company, we have to comply with general law which means that legal entities may request information from us whereby

In very rare circumstances we may be required to share personal information where legally requested by for example aCoroner’s Office or Court of Law.  This might be a situation whereby by law we would be obliged to share information.

Accessing our information

As a client, at any time, have the right to request a copy of the information that is being held about you.  Should you wish to obtain this information you may do so by contacting us at psychwise.a@gmail.com.We would also be receptive to feedback should you be concerned that something may have been accidentally recorded in error.  You then have the right to request that any incorrect information is erased.  We would abide by your request unless we are otherwise legally prohibited from doing so.

How will your information be stored.

We will keep information about you in electronic and paper format. Paper records are kept in a locked storage facility.  The electronic information will be stored on computer devices using password encryption. Your identifying personal information i.e. name and address are kept separately from your record.  

Length of storage of your personal information.

 Your personal information will be held on record for a period of six years, after which it will be destroyed.  

Privacy Policy

The present privacy policy is subject to regular reviews in accordance with changes in the law.  The present version was updated in April 2018. 

Contacting us

Should you have further questions considering the nature of how we manage your personal information please do not hesitate to email us at psychwise.a@gmail.com

Your rights

Under the guidelines of the General Data Protection Regulation and the Information Commissioners Office, you have the right to complain about the processing of your personal data.  You may do so at  www.ico.org.uk